Walker Sandford is an independent property factor in Glasgow, managing a broad range of flatted and commercial properties across the city and the central belt of Scotland — incorporating William Cherry & Sandford, with 132 years of factoring service behind us.
Thinking of changing factor? Get in touchOur role as your factor comes down to three core responsibilities: arranging the maintenance and repair of your property's common areas — taking instruction from owners and appointing suitable contractors on your behalf; administering the accounts clearly and accurately; and, where owners want it, arranging communal buildings insurance through an independent broker.
Regular, reactive, planned or scheduled — with correspondence designed to answer who, what, when and how much before the charge ever appears on your invoice.
Fully illustrated reports of your common areas at the start of our management and at two-yearly intervals — catching defects early, before repair costs escalate.
Clear, detailed invoice/statements every month: balance brought forward, works completed, the contractor used, and itemised services — so you can budget properly.
Where owners want a communal policy, we tender it each year through a third-party broker for best value and comprehensive cover. We never insist you take “our” policy. Read more.
Dedicated customer services staff on hand — and the option to take your correspondence by email, at any time, in any place.
Property defects don't keep office hours. For an urgent communal problem outside our hours (Monday to Friday, 9am to 5pm), call 0141 221 2263 and follow the options: our out-of-hours line connects owners directly to our emergency contractors for building and roofing, drains and plumbing, and security, electrical or joinery. The service is for registered owners, so please call from the telephone number we hold on your account. Every call is recorded and logged against the property.
We are so confident you will be happy with our service that if the majority of owners are not satisfied within the first six months of our appointment, we will resign. Thereafter, either party may end the agreement on three months' notice — you are never tied in.
How appointing us works